Refund Policy
Last updated: 19 September 2026
Data packages are digital products that cannot be returned once delivered. This policy explains when a refund or correction may apply.
Before delivery
If your order is not verified, or you cancel before delivery, you may request a refund of any amount paid for that order.
After delivery
Because delivered data cannot be returned, we do not refund a package that matches its confirmed specification. Change of mind, unsuitable outreach results or restricted use because of your own legal obligations are not grounds for a refund.
Package does not match the specification
If the delivered package materially differs from the specification confirmed at order (for example, missing fields or states), contact us within 7 days of delivery with details. We will review the claim and, at our discretion, correct the package, replace it or refund the order.
How to request
Use the contact page and include your order details. Approved refunds are made to the UPI ID or bank account the payment came from.
This page is a general policy statement and not legal advice. NEET Lead Hub recommends that buyers obtain their own legal advice on how applicable laws apply to their intended use.